According to the study, the vast majority of respondents recognize the need for improvements in IDV and risk prevention and acknowledged some key barriers that make achieving the desired upgrades a challenge, including:
The survey found that a significant percentage of respondents agreed on three key areas for IDV enhancement:
The COVID-19 pandemic created an influx of online consumer activity, which inevitably brings with it an increase in potential fraud. This in-depth LexisNexis Risk Solutions commissioned Forrester study clearly shows that businesses, and more specifically, fraud and risk management professionals are aware of this shift and are responding accordingly by investing in data, technology and resources that can improve IDV and authentication.
Download the full study to review actual survey results charts and explore more detailed information about IDV, authentication and fraud prevention trends.
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